Some pages on the website appear in pop up pages. A pop up page is a new smaller page that opens in a new window when you click on a link. For example, if you click on a link to a reading, or receive a message through the messaging system, these appear in pop up pages. Sometimes the internet browser has been set so that pop up pages are blocked. This is to prevent annoying advertisements appearing on some websites.

The internet browser is the program you use to access the internet. Most people using a PC use either Internet Explorer or Firefox. People using a MAC usually use Internet Explorer or Safari. If your browser has been set up to prevent pop up pages, you will probably see a grey bar at the top of the screen after you click on a link to a pop up page that tells you a pop up has been blocked. In older browsers you may just find that when you click on a link nothing happens.

First determine which internet browser you are using. To work out which browser you normally use, look at the icon (small picture) on your computer that you click on to open the internet. If the icon is a small blue "e" you are using Internet Explorer. If the icon is a small globe with an orange picture on top of it you are using Firefox.

 

Apple Mac Safari

 

1. Open Safari

2. Click Safari on the top menu bar

3. If the browser is set to block pop up windows, there will be a tick beside Block Popup Windows

4. Click on Block Popup Windows to untick

The website should now allow you to open all the pages that appear in pop up windows.